Privacy policy

Payment and billing information

We might collect your billing name, address, and payment method when you buy our services. However, we NEVER collect your credit card number, expiry date, or other details of your credit card on our website. Instead, credit card information will be obtained and processed by our online payment partner, Paytm.

Information you post

We might collect the information you post in the public domain on our website or a third-party social media site belonging to Foodielov.

Demographic information

We may collect demographic information about you, services you like, services you intend to experience, or any other information you provide while using our website. For example, we might also collect this as part of a survey.

Other information

While using our website, we may collect IP addresses and browser information. For example, we might look at what site you came from, the time you spent on our website, the pages accessed, or the website you visited when you left the foodielov website. We might collect information like mobile type or operating system version used to access our site.

We collect information directly from you

For example, we collect information directly from you when you register for a free demo or buy any services. In addition, we collect data like comments, inquiries, or any other question asked via email, phone call, or SMS.

We collect information from you passively

For example, we implement tracking tools like Google Analytics, Google Webmaster, web beacons, and browser cookies to collect information about our website usage.

We collect information from third parties

For example, a third-party social media site will give us certain information about you, like your name and email id.

We use the information to reach you

We might use the personal information you provide to contact you for a free demo, confirmation of purchase, or other promotional purposes.

We use the information to respond to your requests or questions

For example, we might use your personal information to verify your registration for a demo, call back, services, or purchases.

We use the information to improve our products and services

For example, we might use your personal information to customize your experience, including displaying content based on your preferences.

We use the information to look at site trends and customer interests

In addition, we may use your information to improve our website and products. For example, we may combine information we get from you with information about you we obtain from third parties.

We use the information for security purposes

For example, we may use the information to protect our company, customers, or websites.

We use personal information for marketing purposes

For example, we can contact you about special discounts or offers, new services and product features, and third-party offers you are interested in. Or, for example, if you buy our services, we'll enroll you in our newsletter.

We use the information to send you transactional communications

For example, we might send you emails or SMS about your account or a purchase.

We might share information with third parties associated with our organization as our services, customer care, or marketing partners

For example, we share information with our vendors helping us manage our online registration process, payment, or transactional message processors - some outside India.

We might share information with our business partners

We might share your information with our business partners or associates. The same privacy policy applies to our partners.

We might share information if we have to comply with the law or protect ourselves

For example, we will share information to respond to a court order or any other legal proceedings. If requested, we may also share it with a government agency or investigatory body. Or we might share information while investigating fraud or potential fraud.

We might share information with any successor to all or part of our business

So, if we sell our business or its shares, we might give our customer list as part of that deal.

We may share your information for reasons not mentioned in this policy

However, we will inform you in advance before sharing any information.

You can opt out of marketing emails any time you want to

To stop receiving promotional emails, please email us at unsubscriber@tecknobliss.com. It may take about one week to execute the unsubscribe process. Even if you opt out of marketing messages, we will still be sending you messages through email and SMS about your purchases or account.

Third-party sites

If you click on one of the links to third-party websites, this policy does not apply to the privacy practices of third-party websites. Read the privacy policy of that website carefully. We are not responsible for these third-party sites.

Grievance Officer

Under Information Technology Act 2000 and the rules made there under, the contact details of the grievance department are:

If you have any questions about this policy or other privacy concerns, you can also email us at foodielov@tecknobliss.com

Updates to this policy

Foodielov's privacy policy was updated on 25.03.2023. From time to time, we might change our privacy practices. Therefore, we will post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this policy and the website's terms of use. In addition to the preceding, any disputes arising under this policy shall be governed by the laws of India.